Privacy
Your privacy matters
This Privacy Policy explains how The B Club collects, uses, stores, and protects personal information when you use our website, apply for membership, contact us, or engage with our services. We handle personal data with care and only use it where there is a clear business or legal basis.
How we use information
We collect only the information needed to run the site, respond to enquiries, manage applications, support memberships, improve the member experience, and meet legal obligations.
Collection
What we collect
This may include your name, email address, phone number, city, account details, membership preferences, onboarding responses, payment-related records handled through service providers, and technical data such as device, browser, IP address, and site usage.
Use
Why we use it
We use personal information to provide access to services, review applications, manage memberships, personalize onboarding, communicate important updates, send marketing where permitted, maintain security, and improve our website, app, and member experience.
Sharing
When we share it
We may share information with trusted service providers that support hosting, analytics, communications, payments, customer support, and business operations. We may also disclose information where required by law, to protect rights and safety, or as part of a business transfer.
Cookies and your choices
Our website may use cookies and similar technologies to understand traffic, remember preferences, and improve performance. You can control cookies through your browser settings. Depending on your location, you may also have rights to access, correct, delete, restrict, object to certain processing, or request a copy of your personal data. To make a privacy request, contact us through the site contact page and include enough detail for us to verify and respond to your request.
Data retention and security
We keep personal information only for as long as needed for the purposes described in this policy, including legal, accounting, reporting, and operational requirements. We use reasonable administrative, technical, and organizational measures to protect information, but no method of transmission or storage is fully secure.
Questions about privacy
If you have questions about this Privacy Policy or how your information is handled, contact The B Club and we will direct your request to the right team.